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FAQ
Frequently asked questions
General
How much is shipping?
Shipping is free on every order within the US.
When will my order arrive?
You'll receive a tracking link by email as soon as your order ships, with the most up to date delivery estimate for your items.
What if my item arrives damaged or wrong?
Email us within 14 days with a photo and we'll send a replacement or issue a refund.
How do I get in touch?
Email us at contact@thenorthvault.com and we'll get back to you within one business day.
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